Saturday, September 7, 2019
The area of diversity management in the hospitality industry, Research Paper
The area of diversity management in the hospitality industry, - Research Paper Example In 2013, Professor Csaba argued that most organizations today are taking on initiatives to oversee a cultural diverse staff and achieve their objectives. In effect, these organizations acquire a position in worldââ¬â¢s most competitive markets and create potential for most of their staff members (Csaba, 2013). This argument spawned from the observation that companies that deal with the challenge of overseeing workers from a range of cultural backdrops. The obligation to counter this challenge befalls managers and organization leaders. As a result, diversity management became an area of human resource management that Csaba saw relevant to the study (Csaba, 2013). Csaba justifies overseeing diversity at the workplace as a reality for all transnationals and globalized organizations. Tomà ¡s Valle Costa wrote that encouraging a surrounding without all kinds of discrimination is vital (Costa, 2012). Such a work setting does not favor people based on their age, ethnicity, nationality, gender, sexual orientation, or physical abilities. Costa says any hospitality organization ought to integrate the respect for other individualsââ¬â¢ difference in culture. An organization culture with this integration makes diversity management easier. The organization can then have a broad array of backdrops and perspectives that result in an improved decision-making process (Costa, 2012). Researcher Yi Gong agrees with Professor Csaba that cultural diversity is a ââ¬Å"major issueâ⬠the American hospitality sector (Gong, 2008). Gongââ¬â¢s study concentrates on examining the transition encountered by hospitality workforces and the status of cultural diversity in these workplaces. The research paper examines these fields by debating opportunities, the advantages and demerits of a culturally varied staff, and offering feasible commendations that HR managers can use to tackle cultural variation effectively. Gong formed a module for HRM graduates seeking to
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